Cybersecurity
Cybersecurity services
TwoDefend delivers managed detection, 24/7 support, SIEM engineering, on-site firewall and network work, endpoint and email protection, identity security, staff training, and compliance hardening from Skopje for organizations across North Macedonia and the region.
Managed Security & SOC
We watch your environment around the clock with AI-assisted triage, tune your SIEM, and run hands-on incident response when alerts matter, so your team is not alone at 2 a.m.
What we deliver
- 24/7 or business-hours monitoring and support (by program tier)
- AI-assisted alert triage and threat correlation
- SIEM design, deployment, and ongoing tuning
- Threat detection, proactive hunting, and ransomware containment
- Hands-on incident response, remote and on-site when required
What that means for you
- AI-assisted detection with human analysts in the loop
- Detection rules aligned to your real attack surface
- Containment and recovery playbooks for ransomware and intrusions
- Clear escalation paths and runbooks you can rehearse
- Monthly reporting executives actually read
- Vendor-neutral SIEM support (Splunk, Sentinel, Elastic, open platforms, and more)
- Evidence-friendly logging for audits
Network Security
On-site firewall and network hardware deployment, plus IDS/IPS, VPN, and traffic analysis, with logs flowing into the same SIEM your analysts already use.
What we deliver
- On-site firewall installation, mounting, and management
- Physical network hardware deployment and secure architecture
- IDS/IPS monitoring
- VPN security and access control
- Network traffic analysis
- Intrusion detection and escalation
What that means for you
- On-site firewall and security appliance installation
- Router, switch, and network equipment setup at your location
- Firewall log collection and correlation
- Rule auditing and optimization
- Suspicious traffic and anomaly detection
- VPN session monitoring
- Alert escalation to the SOC
Security Hardening, Assessments & Compliance
Assessments, gap analysis, and remediation across cloud, identity, endpoints, and network, aligned to NIST, ISO 27001, CIS, PCI DSS, GDPR, and North Macedonia cyber law readiness.
What we deliver
- Cybersecurity assessments and security audits
- Risk management and vulnerability management programs
- Security policies, procedures, and incident response planning
- Baseline and maturity assessments with prioritized remediation
- Compliance readiness (NIS2-aligned law, PCI, SOC 2, HIPAA-style frameworks)
- Hardening guides for servers, workstations, and SaaS
- Privileged access and admin surface reduction
What that means for you
- Prioritized fix lists your IT team can execute
- Before/after evidence for leadership and auditors
- Alignment with CIS Critical Security Controls and OWASP where applicable
- Hands-on implementation support on Premium programs
- Coordination with SOC and SIEM so changes are monitored
- Quarterly roadmap tied to your risk priorities
Endpoint Security
Modern endpoint detection and response: behavioral detection, automated containment for ransomware, and policies coordinated with the SOC.
What we deliver
- EDR / XDR coverage (vendor-flexible)
- Ransomware detection and automated containment
- Device hardening and policy enforcement
- Automated threat isolation and remediation
What that means for you
- Behavioral threat detection on laptops and servers
- Real-time alerting to SOC analysts
- Automatic isolation of compromised endpoints
- Policy enforcement aligned to your EDR platform
- Joint playbooks with your internal IT team
Email Security
Protect Microsoft 365 and Google Workspace inboxes from phishing, BEC, and malware. Serious threats go to analysts who understand your business.
What we deliver
- Microsoft 365 security
- Google Workspace security
- Phishing and malware protection
- Business email compromise (BEC) detection
- Inbox and forwarding rule monitoring
What that means for you
- Phishing link and attachment analysis
- Email impersonation detection
- Malicious inbox monitoring
- Domain spoofing detection
- SOC escalation for confirmed email threats
Identity and Access Security
Harden sign-in with MFA, conditional access, privileged access management, and continuous monitoring of admin activity.
What we deliver
- Microsoft Entra ID (Azure AD) management
- Google Workspace admin security
- Multi-factor authentication (MFA) enforcement
- Conditional access policies
- Privileged access management (PAM)
What that means for you
- User and account lifecycle guidance
- Role and permission design
- Admin access control
- Suspicious sign-in detection
- Access policy enforcement and admin activity tracking
Security Awareness Training
Turn your workforce into a human firewall. Role-based modules, live and on-demand sessions, and reporting leadership can use for compliance and board updates.
What we deliver
- Role-based modules for finance, HR, executives, and general staff
- Live instructor-led sessions and on-demand video libraries
- Completion tracking by team, department, and individual
- Compliance reporting for audits, cyber insurance, and frameworks
- Refresher cycles aligned to your risk profile and incident trends
What that means for you
- Practical content your employees remember, not checkbox videos
- Campaigns tied to recent phishing results or policy changes
- Executive summaries with completion rates and knowledge gaps
- Bundled with Professional and Premium; optional add-on for Essential
- Coordinated with phishing simulations so coaching follows real behavior
Phishing Simulations
Safe, realistic phishing tests that reveal where staff need coaching, without shame. Templates, scheduling, automatic follow-up, and leadership-ready metrics.
What we deliver
- Realistic campaign templates (BEC, payroll, MFA fatigue, vendor fraud)
- Click-rate and credential-entry tracking with trend lines over time
- Automatic coaching for clickers: micro-lessons and safe landing pages
- Flexible scheduling: one-off, quarterly, or rolling campaigns by department
- Leadership reporting with risk heat maps and improvement benchmarks
What that means for you
- Industry-aligned scenarios that mirror attacks targeting your sector
- Repeat-clicker workflows that escalate coaching, not punishment
- Executive summary after each campaign with recommended next steps
- Integration with awareness training for high-risk groups
- Included in Professional and Premium; optional add-on for Essential
See which program fits
Compare MSSP programs or tell us your priorities. We respond with a clear proposal.